Joint Ventures – Be Picky! Like Me!

Joint Ventures are a common practice in today’s marketplace, but truth be told, you should enter into them sparingly. Check out my blog and my companies; you will find less than three that I have entered into during the past seven years of being in business. I recently just entered into a “mini-JV” (more later on in this blog post), but again, I made sure to dot all my i’s and cross all my t’s. So, here are my random thoughts on entering into Joint Ventures (big or small).

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Customer-to-Client: How to Make the Transition

When we hang out our proverbial shingle and start selling something, people come to us to transact business, buying our goods or services with their hard-earned cash. I call these people customers. They transact occasionally and it’s based on the value they perceive from the product or service you provide.

Businesses need customers. But I think they need more. Some businesses stop their “sales pipeline” at the point where they transact business to create a customer. But I think that the next step in the pipeline is to transition customers into clients.

I realize that I might be redefining a term here but it works (in my mind, at least!).

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An Innovation Mindset – “Should you listen to your customers?” Continued

Yesterday I talked about the tricky balance between the customer always being right and Henry Ford’s admission that if he had listened to people, he would have invented a faster horse.

Ford states it well and if I were to restate what he said I would put it a little more bluntly: the customer doesn’t really know what they need. I mean that customers know they need a solution to their problem or a fulfillment to their desire but they will solve that need with the best available solution. Thus, if Henry Ford had listened to the market, he would have given them a faster horse because horses were the available solution for getting around. Click here to read more »