Heather Villa

The Bitch Slap: You Run a Business, Not a Free Clinic – Kind of a stand out name but it does catch your eye. Some pretty serious points here about not working for free. The best way to ruin a business is working for less than you should.
Are We There Yet? – Yes, we are [...]

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You Can Learn A Lot From Your Customers – Do you sell a product or services to your customers? Have you ever made the time to reach out to them individually by way of a phone-survey, or email survey, or heck even an old fashioned snail mailed survey? Michael Fleischner reminds us of the importance [...]

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I’m not a big believer in the “magic bullet” theory of business. I’ve never believed that a particular business model or the perfect product will turn a business from a mediocre business into a super-success. I’ve always subscribed to the notion that if you work hard and provide value and do good in the world, [...]

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Last time I checked, there were only 24 hours in a day. Clients and employees and administration can each demand all of those hours. It takes bold and confident time management to run your business successfully. Here are a few tips to help you:

1.    Pick a time management system and run with it. Sometimes one [...]

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How a Small New York City Hotel Put Itself on the Map through Social Media – A really nice and incredibly informative article which describes how the Roger Smith Hotel has now become known as the Social Networking Hotel of NYC.  Check out the video montage, very cleaver and well put together!!!  Oh yeah, the [...]

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Paul Lemberg and I share a similar goal in the work that we each do. Ultimately, both of us strive to help business owners use productivity to increase business success.
Paul has developed something called the Formula 5 system in which he lists 5 aspects of a business that can be altered to grow the business. [...]

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If you’re just starting out in business, this blog won’t apply to you… yet. But if you’ve been in business for a while, I think this will really resonate with you:
You get up in the morning to start your day. You open your email. There are 25 new emails plus a dozen from yesterday that [...]

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