Clients don’t want to hear it…

Posted by Heather Villa, CMA, MBA, MSM on March 26, 2009 in: Just Blogging

As most of you know, I run a virtual assistance enterprise. I currently have a staff of 45 and a client list of over 600 with at least 20% clients active at any given time. Our clients range from one person freelancers working out of their homes (like UberGeekGirl) to multi million dollar organizations (like [...]

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Tools that I use in our Businesses – Virtual and Brick & Mortar

Posted by Heather Villa, CMA, MBA, MSM on January 4, 2009 in: Tools & Resources, Virtual Organizations

This is going to be a short post, it is something that I have been meaning to put up for awhile. I get at least a dozen questions a week either via email, twitter, phone call or another form of communication – with people asking me “What do you use for invoicing?”, “What do you [...]

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