Heather Villa

My workday schedule is hectic and I stay pretty busy from morning to late afternoon. But somewhere in there – usually between 3 and 5, depending on when I ate lunch – I hit a slump. You do, too. We all do. It’s something about the afternoon; it’s like the Bermuda Triangle of productivity. Here’s [...]

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I hear it all the time… “Virtual is about efficiency and streamlining…” “I prefer email to telephone calls or snail mail…” “We don’t even order stationery anymore…” “Of course I told my clients Happy Birthday, I sent them an ecard…” “Of course I have not forgot the need for a personal note card here and [...]

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Patrick Lencioni is wrong. Oh, he seems like a nice enough guy, and his books (Overcoming the Five Dysfunctions of a Team, or Death by Meeting are decent enough books), but in a recent article with Forbes he seemed to take a stand against virtual teams. In the article “When you Absolutely Can’t Meet Face [...]

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With innovative ideas such as mini-retirements, outsourcing, and the paradigm the “New Rich,” the book The 4-Hour Workweek written by Timothy Ferriss received rave editorial reviews upon its release in April 2007. The book also reached the New York Times Bestseller list almost immediately, and continues to be a hot topic of discussion all over [...]

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As a business owner you are comfortable with the daily routine of your office. You know the intricacies of your workplace and are comfortable with the workflow. You can see the friendly faces of your employees in every cubicle or behind each desk. Your business has a rhythm and when you achieve that rhythm, everything [...]

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It’s a good business decision to outsource: It’s often cheaper to hire outsource staff than to hire in-house. At times, the per-hour cost of outsource staff might be slightly higher than an in-house staff (depending on where the outsource staff is located), but there is less overhead, no payment of benefits and bonuses, and the [...]

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At IAC Professionals, we have a 90 day training period, where our Virtual Assistants are put through a boot camp, for lack of a better term. During those 90 days, they don’t work with clients, rather they work on small tasks that are assigned to them, and part of a larger project, while supervised by [...]

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