6 Lessons that Moving Can Remind Us about Business
Posted by Heather Villa, CMA, MBA, MSM on May 10, 2010 in: Business - Plain & Simple

Recently, my family moved. Anyone who has relocated knows what a pain it can be. As someone who loves organization and productivity, moving isn’t a pleasant experience. The move reminded me of a few lessons that are always good to recall while running a business:
1. Keep it in perspective. A move is a pain in the butt. And it’s sometimes hard to know where the spoons are or where the towels are. But the chaos will eventually pass. Boxes will be unpacked. The spoons will be found. Before you know it, all will be back to normal. Sometimes that thought alone gets you through in business, too, when you face down a tough customer or things become unglued. It’s not forever.
2. Be prepared. Create a good system that everybody knows, use lots of labels and Sharpie markers, and give people a big picture view of what goes where. In business, this kind of big picture view with lots of situational instruction works just as well. It’s all about creating a system and helping people succeed inside of that system.
3. Don’t procrastinate. Start early. Do what you can. If you procrastinate, you’ll end up way more stressed and your system will be shot. Schedule time to do work each day. Get the unpleasant work out of the way as soon as possible. Keep chipping away at the seemingly insurmountable project and it will be accomplished.
4. Expect the worst. Maybe it will rain. Maybe half of your workforce won’t show up. Maybe your truck and all your possessions will slide down an icy hill, across a busy road and nearly end up in a lake (which is an experience that happened to a friend of mine when he was moving a couple of years ago). When you expect the worst, you can plan for it (well, some of it) and deal with it as it arises. In business, we can’t possibly see what’s around every turn but some good planning and a positive, flexible attitude can help when disaster strikes.
5. Maintain continuity. Continuity is difficult in moving. You want to eat but the spoons are at the other place. You want to use your laptop but the wireless router is in a box. This can be avoided with some planning. What are the last things you will need in the old house? What are the first things you will need in the new house? What essentials need to be at the top of the pile? In business, maintaining continuity in all of your process can keep the wheels turning. Carefully inspect your processes (especially in a multi-staff environment) to make sure that you aren’t dropping prospects or customers or best practices as you move them from one step to another or hand them off from one employee to another.
6. Make fast decisions. This isn’t always easy to do, especially if the decisions seem complex or are filled with unknowns. But in moving and in business, you will face decisions that need to be made and you won’t always know the answer but you have to act anyway. Get into a mental state where this can happen.
The good news is, by the time you are reading this, we’ll have completely moved. Boxes are still being unpacked but we know where the spoons and the towels are and I have the beginnings of an office again. And everything else will sort itself out.
Happy Blogging!
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13 Comments
Heather, I admire that you took some great lessons out of one of the biggest PITA’s that life doles out on a semi-regular basis. Ugh. Day 3 of my last move I found my underwear and the forks and I knew that things would get better. I got a giggle that for you, it was the spoons.
.-= Stormy Knight´s last blog ..Volcano Tourism Has Become Popular in Iceland =-.
[...] 6 Lessons that Moving Can Remind Us about Business | Heather Villa [...]
Hi Heather, It’s funny how most any situation in life that is challenging can be a source for business inspiration. Moving, for the reasons you mentioned. Car trouble (I had this today) taught me patience, to smile when things don’t go as planned, and to look at the reality of the situation and figure out the next move.
Life is full of these little lessons it seems
Have a great monday,
Mike
.-= Mike Roberts´s last blog ..Hello world! =-.
I so enjoyed this post when it dropped into my mail box today!
Having moved six months ago I could really relate to it. Moving is a proverbial pain in the ass, but you give some good, constructive ideas here about it, and about how to relate its lessons to business. For me, I had a picture of what good looked like from my house move, as I do for my business. It really helped during the chaos of the house move to remember that, and to remind ourselves that achieving it would take time and work. The same is true in business.
You say, expect the worst to happen. I might add, expect things to be unclear. But know that they will clarify themselves over time. In house moves and in business, learning not to panic when things are fluid is a way to paradoxically help them clarify sooner rather than later.
.-= Christine Livingston´s last blog ..Social Media. Another 24/7 Work Culture? =-.
@Stormy! Hey there! Thanks for stopping by. The move was definitely a challenge (and unwanted to say the least) but we are 95% done settling in and I have all of my flatware.
@Mike – Thanks for swinging by. Yes the move reminded me more than anything why project management skills are so important, if left up to the movers we would have been in chaos but thanks to my triaging system we were awesome!
@Christine and ALWAYS have a padding. My husband was flipping out, everywhere we turned we needed an extra box, extra tape, another gallon of paint etc. etc. He is sooo frugal and was like ‘the money is flying out the window’. I just smiled, because in our move budget we had set aside money for ‘incidentals’ which he did not realize it. Good planning, extra padding, and a great disposition go a long way!
Hi Heather,
Yes. Moving is a pain.
I like how you equated it to business. I think my favorite is #6 – make fast decisions. In the past I used to over analyze things, but now have found by just making a decision and sticking to it has helped me to get more done, be more productive by not having decisions looming over me.
.-= Barbara Swafford´s last blog ..The Eleven Word Challenge =-.
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