Got a problem?
Posted by Heather Villa, CMA, MBA, MSM on November 27, 2009 in: Business - Plain & Simple, Tools & Resources
Running a small business is all about problems!
- You’ll be more successful when you identify a problem that your target market is facing… and you solve it.
- While many of your customers will leave happy, some will return the product or express dissatisfaction with the service – that’s a problem.
- You’ll also encounter problems each and every day – whether staff issues or accounts receivables challenges or vendor concerns – all of which can hold your business back from the success you desire.
- Even working on big projects, which requires a certain amount of project management, also requires a healthy dose of problem solving to navigate complex projects through to their successful completion.
With so many problems facing you, how do you run a successful business… and how do you do it enjoyably?
One of the first things you need to do is accept that there will be problems. Actually, don’t just accept it; embrace it. Realize that you WILL encounter problems in your work and determine that you won’t let them hold you back but you will over come. This is a simple mindset switch that can make all the difference in the world. (Compare it to the small business owners who try once, fail early, and become “guy-shy” after that, never willing to try again).
The next thing you need to do is learn to be creative. Yes, creativity is a learned skill and the more creative you are, the more proficient you will be at creative problem solving. The site jpb.com is a rich resource of creative ideas and solutions and content. One place to start on that site is this article: Ten Step for Boosting Creativity.
Third, and this is the point that inspired me to write an entire blog about problem solving, make problem solving fun. I was a consultant for a company who contracted several consultants at the same time. We all did our jobs and produced quality work, but the highlight for all of us – and some of the best quality we ever produced – was when the company put on a fun little competition pitting teams of consultants together to come up with creative solutions to their problem. I just read a blog this week at the Harvard Business School, How to Make Solving Problems Fun, that outlined some successes businesses had when they made problem solving fun among their staff. They rightly point out that money is highly valued but a fun prize for problem solving can even trump a monetary reward.
With a three step list like this, problems disappear: Every time they surface, you simply follow these steps toward a solution and then move on to the next problem. There WILL be problems, but that won’t be a problem for you!
Happy problem solving!
Related posts:
Heather Recommends:
Post Comment
Product Spotlight
Categories
What’s Hot
- Moving (1988) | Old Old Films on 6 Lessons that Moving Can Remind Us about Business
- Business tips: tips to start each workday in style « The VECCI Blog on Mastering the First Ten Minutes of Your Day
- JG on Make Bookkeeping Faster & Easier in Less Than 10 Minutes a Day!
- Rosy on Tweets in 10 – Twitterpress: Combining Twitter and WordPress10
- Justine Clack on Project Management Gone Wrong
Tags
Business Lunch Club
Archives
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010
- December 2009
- November 2009
- October 2009
- September 2009
- August 2009
- July 2009
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- November 2008
- October 2008








3 Comments
[...] This post was mentioned on Twitter by Heather, Virtual Assistants. Virtual Assistants said: RT @IAC_Heather: Heather Blogs: Got a problem? (http://bit.ly/8kE6Yw) [...]
I like your idea of making problem solving fun. I always associate problem with negativity. Now I will change my view of it and make it a game.
Thanks for sharing this wisdom.
@Walter – I try to keep negativity out of most business aspects. Take the positive side to everything. Just recently a consultant advised me of a few things that were wrong structurally with one of our websites. Rather than thinking ‘oh no here we go’. I thought ‘cool! reason to revamp!’