Heather Villa

This article is not all about finances. Well, it’s partially about finances. More importantly, it’s about how to grow your business. Growing your business doesn’t just happen by magic. There’s no business growth fairy that takes away a balance sheet and leaves a bigger business under your pillow. It takes consistent, carefully investment to create [...]

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In the past couple of weeks, we’ve been hearing more and more about the potential for imminent economic recovery. It seems that economists and financial wizards are predicting that we’ll be out a recession soon (although “soon” is loosely defined). While that doesn’t mean that our businesses will be operating at the fever pitch we [...]

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Knowing when to invest into your small business, and knowing what you should invest in, is not easy. Entrepreneurs have a myriad of opportunities vying for every single investment dollar. Should you buy this tool? Should you buy that software? Should you hire staff? One investment that gets overlooked early in the business (and is [...]

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It’s a good business decision to outsource: It’s often cheaper to hire outsource staff than to hire in-house. At times, the per-hour cost of outsource staff might be slightly higher than an in-house staff (depending on where the outsource staff is located), but there is less overhead, no payment of benefits and bonuses, and the [...]

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Mary saw it coming. The economy had dramatically impacted the company she worked for and there were several of pink slips handed out on Friday afternoon – her job had been axed, along with the jobs of several of her coworkers. What now? She and her husband had talked about the possibility of a lay-off [...]

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If you were to dissect the culture of a business, and you ask various people in an organization what the real roles of each department are, you’ll find the well-known dichotomy between “front office”and “back office” operations. Front office staff are the people who deal with customers. They might be the customer service department, the [...]

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If you are a small business owner, you probably have a financial target in mind. This target is the amount of money that you would like to make. However, meeting that goal can be harder than you think. The reason is that much of your money will be swallowed up by the business overhead. Many [...]

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